[mckinsey quarterly] Shelley Leibowitz has spent much of her career leading IT organizations at some of the financial industry’s top firms, including Morgan Stanley and Greenwich Capital (now part of Royal Bank of Scotland). A year ago, she left Wall Street for a new challenge: to become CIO of the World Bank Group. The heart of that opportunity involves modernizing the institution’s IT capabilities so that technology makes a vital contribution to its global mission of reducing poverty and promoting economic development. Shelley Leibowitz spoke with McKinsey’s Aamer Baig at the World Bank’s Washington, DC, headquarters about its new directions and managing change, as well as lessons learned during her transition.
Transforming public-sector IT: An Interview with the World Bank’s CIO