Tuesday, May 20, 2008

UK - roaming charges

Lawyer's £4,900 bill for watching The Apprentice on mobile while abroad

A solicitor who watched The Apprentice and two other BBC shows over the internet while on holiday has returned home to a bill for £4,900 from her mobile phone company.

The 46-year-old, who would only be named as Janet, is refusing to pay the bill after insisting she was never told that her £25 monthly tariff for "unlimited downloads" did not apply abroad.

During a long weekend in Villefranche on the French Riviera, Janet decided to catch up on the latest episode of The Apprentice using the BBC’s iPlayer service.

She downloaded the programme, together with politics shows This Week and The Andrew Marr Show, to her laptop computer using a Vodafone 3G card, which enables fast internet access.

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