Canada - Wind has complained to the regulator that Rogers is refusing it national seamless roaming

[wire report] Wind Mobile has filed a complaint with the CRTC accusing Rogers Communications Inc. of refusing to offer Wind “seamless roaming” services while advertising that Rogers’ discount Chatr brand is offering “fewer dropped calls than new wireless carriers.”

The complaint, dated Oct. 12, is filed under section 27(2) of the Telecommunications Act, which says that no carrier can provide telecom services that “unjustly discriminate or give an undue or unreasonable preference” toward itself, others, or “subject any person to an undue or unreasonable disadvantage.”

Wind is arguing Rogers failure to offer seamless roaming—resulting in dropped calls when Wind customers leave its network and connect to Rogers—demonstrates that Rogers is showing “an undue preference upon itself” and subjecting Wind to “an unreasonable disadvantage” under the act.

Wind Mobile files CRTC complaint on Rogers' advertising, roaming hand offs