Sunday, December 27, 2009

Telepresence - A handbook on inter-company video conferencing

[prweb] Independent research firm and consultancy, Human Productivity Lab and Brockmann & Company, the customer insight firm, have published the industry’s first comprehensive handbook on inter-company telepresence and video conferencing. “The Inter-Company Telepresence and Video Conferencing Handbook” educates CIOs, executives, managers, telepresence and video conferencing professionals about the opportunities, challenges and solutions for inter-company telepresence and video conferencing with partners, vendors, and customers.

The Handbook comes during a week when a blizzard shut down much of the northeastern United States, 2,000 rail passengers are abandoned below the English Channel for hours, and a British Airways union threatened to strand tens of thousands of passengers.

“These recent events, in combination with wars, terrorism, pandemics, airline strikes, bankruptcies, and blizzards all demonstrate the need for organizations to have a disaster recovery plan – a business continuity plan – whenever physical travel becomes disrupted, dangerous or just plain impossible,” said Howard Lichtman, handbook co-author and President and founder of the Human Productivity Lab.

“Beyond the benefit of business continuity, it has been proven time and again that the value of networks – telephone, radio, TV, mobile, computer networks – increase dramatically as you expand the potential connections. Network, security, and cultural issues have relegated most telepresence and video conferencing to internal company meetings. These issues are being addressed and smart business leaders are “moving to the puck” to connect their organizations with customers, suppliers and partners. This handbook helps organizations accelerate adoption of inter-company telepresence and video conferencing,” said Peter Brockmann, co-author and President of Brockmann & Company.

The financial support of these industry leaders: BCS Global, BrightCom, Cisco Systems, IPeak Networks, MASERGY, TC&C Carin, and TATA Communications enabled the free download at

New Handbook for Inter-Company Telepresence and Videoconferencing Arrives as Blizzards and Travel Failures Underscore Need for Alternatives to Travel

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