[Office of Prime Minister] Concerns about the quality of service from telecommunications providers in St. Kitts and Nevis have prompted the National Telecommunications Regulatory Commission (NTRC) to launch an investigation into the quality of service provided to consumers.
“Consistent with its obligations under the Telecommunications Act and the relevant Regulations, - the National Telecommunications Regulatory Commission has launched an investigation into the quality of service standards being offered to customers by Telecommunications Providers in St. Kitts and Nevis,” the NTRC said.
It is inviting comments from the general public on their experiences with the quality of service provided by telecommunications providers.
The NTRC said that submissions should be accompanied with “specific and relevant details, including what actions if necessary, were taken by the customer and what responses, if any were provided by the telecommunications providers.”
Submission should reach the Commission no later than May 12th 2011 and sent to:
National Telecommunications Regulatory Commission
Corner Wigley Avenue and Jones Street
P.O. Box 1958,
Basseterre, St. Kitts
NTRC investigates quality of service by telecommunications providers