Celtel Zambia Network Collapses Again
Celtel Zambia's mobile network has collapsed yet again, leaving thousands of customers disconnected only a month after the Communications Authority of Zambia (CAZ) said that Celtel implemented its directives to better the network.
The collapse of Celtel's network was partially caused by maintenance work the company is undertaking, according to Bridget Nundwe, Celtel Zambia public relations manager.
CAZ, however, is now pushing for stiffer telecommunication laws and higher penalties in order to make mobile service providers more accountable to customers for the reliability of their networks.
CAZ's survey on the performance of the country's networks early this year showed that all three national service providers -- Celtel, CellZ and MTN -- were offering shoddy services in many parts of the country, and CAZ threatened punishment if service did not improve.
Celtel Zambia had assured CAZ that it was implementing the authority's directives to address shortcomings identified by the survey, Ngabo Nankamba, CAZ public relations manager, said last month.
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