UK: T-Mobile had the highest overall rating on wireless broadband but fell short on upload/download speeds and value for money

[teleclick] T-Mobile UK received the highest overall customer satisfaction ratings in a recent survey of 2,083 British wireless broadband users.

The independent YouGov study found that T-Mobile was ahead of the competition in terms of network coverage (reflecting the company’s substantial investment in this area), as well as ease-of-use, installation, and billing. The company tied for first place in the area of customer service.

“As internet access from any location continues to rise up the priority list for our customers, we aim to provide them with total freedom to check emails, surf the internet and share photos,” commented Richard Warmsley, head of T-Mobile’s internet and entertainment division.

Areas where T-Mobile fell short of the #1 ranking include upload/download speeds, and value for money.

T-Mobile UK Receives Highest Wireless Broadband Satisfaction Ratings